Privacy Policy

Last Updated: March 25, 2025

1. INTRODUCTION

MommyRefresh, Inc. ("MommyRefresh," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.mommyrefresh.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using the Site or our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree to these terms, please do not access or use the Site or our services.

2. INFORMATION WE COLLECT

We collect information in several ways when you use our Site or services:

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Demographic Information: Age, gender, location, and other demographic details.
  • Medical Information: Information about your health status, medical history, body measurements, and cosmetic surgery interests.
  • Assessment Responses: Information you provide when completing quizzes, assessments, or preference questionnaires on our Site.
  • Correspondence: Information contained in your communications with us, including customer service inquiries.

2.2 Information Automatically Collected

When you visit or use our Site, certain information may be automatically collected, including:

  • Usage Information: Information about your interaction with our Site, such as pages visited, time spent on pages, navigation paths, and search queries.
  • Device Information: Information about the device you use to access our Site, including device type, operating system, browser type, and device identifiers.
  • Location Information: General location information based on your IP address.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. For more information, see our Cookie Policy section below.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

  • To facilitate connections between you and qualified plastic surgeons.
  • To personalize your experience and deliver content relevant to your interests.
  • To improve our Site, services, and user experience.
  • To develop new features, products, and services.

3.2 Communication and Marketing

  • To respond to your inquiries and provide customer support.
  • To send administrative information, such as updates to our policies.
  • To send you marketing communications about our services, promotions, or events (with your consent where required by law).
  • To measure the effectiveness of our marketing campaigns.

3.3 Customization and Matching

  • To assess your needs and preferences to match you with appropriate plastic surgeons.
  • To create and administer your account and profile.
  • To personalize content and recommendations based on your preferences.

3.4 Legitimate Business Interests

  • To protect the security and integrity of our Site and services.
  • To enforce our terms, conditions, and policies.
  • To comply with legal obligations and respond to legal requests.
  • To prevent, detect, and investigate fraud, security breaches, or other potentially illegal or prohibited activities.

4. HOW WE SHARE YOUR INFORMATION

We may share your information with third parties in the following circumstances:

4.1 Plastic Surgeons and Healthcare Providers

  • With your consent, we share your information with plastic surgeons and healthcare providers in our network to facilitate consultations and services you request.

4.2 Service Providers

  • We may share your information with third-party service providers who perform services on our behalf, such as data analysis, payment processing, email delivery, hosting, customer service, and marketing assistance.

4.3 Business Transfers

  • If we are acquired by or merged with another company, or if our assets are transferred to another company, your information may be transferred as part of that transaction.

4.4 Legal Requirements

  • We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., court orders, law enforcement requests).

4.5 With Your Consent

  • We may share your information with third parties when you have given us your consent to do so.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve the purposes through other means.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your personal information.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Right to Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete information about you.
  • Right to Erasure: You may request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You may request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to our processing of your personal information in certain circumstances.
  • Right to Withdraw Consent: You may withdraw your consent at any time where we rely on consent as the lawful basis for processing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For more information about these rights and how to exercise them, please see our California Privacy Notice.

9. COOKIE POLICY

9.1 What Are Cookies

Cookies are small text files that are stored on your browser or device when you visit our Site. We use cookies and similar technologies (such as web beacons, pixels, and local storage) to collect information about your browsing behavior and to recognize you across different services and devices.

9.2 Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Analytical Cookies: Help us understand how visitors interact with our Site.
  • Marketing Cookies: Track your online activity to help advertisers deliver more relevant advertising.

9.3 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you choose to block or delete cookies, certain functionality of our Site may not work properly.

10. CHILDREN'S PRIVACY

Our Site and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

11. INTERNATIONAL DATA TRANSFERS

We may transfer your personal information to countries other than the country in which you initially provided the information. These countries may not have the same data protection laws as your country of residence. When we transfer your information internationally, we will take appropriate measures to ensure that your personal information is adequately protected.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our Site and update the "Last Updated" date. Your continued use of our Site or services after the effective date of the revised Privacy Policy constitutes your acceptance of the revised terms.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

hi@basislab.io

14. HEALTHCARE DISCLAIMER

MommyRefresh is not a healthcare provider and does not provide medical advice, diagnosis, or treatment. The information provided through our Site and services is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or treatment.

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